Frequently Asked Questions


I need my order FAST! Do you take rush jobs?

Yes we do! The standard turnaround time for our jobs is 3-4 weeks, but we are more than happy to accommodate rush jobs. Please note that a rush fee will be applied & is dependent on the proximity of the deadline.

Do you take walk-ins?

Yes! Appointments are only required on Monday and Tuesday- please call or text 215-290-1734 to schedule. We are open Wednesday - Saturday 10-5, and closed Sunday.

Can I have my order delivered?

Yes- we are able to accommodate most delivery requests. For drop-off locations within 5 miles of our shop, the delivery fee is $25. For drop-off locations within 10 miles of our shop, the delivery fee is $50.

What if I don’t find EXACTLY what I want?

We have access to an endless variety of materials- far more than the samples on view in our shop. We are happy to listen to your concept, look at reference pictures, and find exactly what you have in mind. We are able to make/order specific samples per request.

What kind of art is for sale?

We have a diverse collection of artwork available for sale in the shop. From original paintings, Chinese papercut art, vintage botanical prints, fine art recreations, photographs of iconic Philadelphia scenes, work by local South Philly artists and more, there is something for all tastes in art here!

I’m a local artist! How can I display work in the shop?

If you are a local artist interested in placing your original artwork or prints for sale in our shop, send an email to wendywendyframe@gmail.com, subject “Local Artist Display”. We are not able to display all submissions as wall space is limited, but we aim to represent our arts community by rotating our art on view!